These Terms and Conditions (“Terms”) govern the use of the website https://homelexnor.com (hereafter referred to as the “Site”) and the purchase of products offered on it. This document forms a legally binding agreement between you (“you”, “your”) and MISCONEL SRL (“we”, “us”, “our”, “Homelexnor”), with its registered office at MISCONEL SRL VIA PIZZEGODA 3 – 38033 – CAVALESE (TN). By accessing or using our Site, placing an order, or interacting with our services, you accept and agree to abide by these Terms in full.
These Terms apply to all visitors, users, and customers who access or use the Site. By accessing the Site and purchasing goods through it, you confirm full knowledge and acceptance of these Terms, together with our Privacy Policy, Cookie Policy, and any other legal documents published on the Site.
We reserve the right to update or modify these Terms at any time without prior notice. Continued use of the Site after changes have been published implies your acceptance of the revised Terms.
This website is operated by:
MISCONEL SRL
VIA PIZZEGODA 3 – 38033 – CAVALESE (TN)
Partita IVA: 00829140227
Email: info@homelexnor.com
You agree to use the Site only for lawful purposes. You must not use the Site:
To engage in fraudulent, illegal, or abusive activities
To interfere with or damage the functionality of the Site
To attempt unauthorized access to other users’ data or the Site’s infrastructure
To transmit viruses, malware, or any other harmful code
We reserve the right to restrict, suspend, or terminate access for any user who violates these Terms or engages in behavior harmful to our platform or other users.
To access certain features of the Site, such as order tracking, you may need to create an account. By registering, you agree to:
Provide accurate, current, and complete information
Keep your login credentials confidential
Notify us immediately of any suspected unauthorized access or security breach
We reserve the right to suspend or delete any account if we suspect misuse, false information, or violations of our policies.
We strive to ensure that product descriptions, images, and prices displayed on the Site are accurate and up to date. However, we cannot guarantee the complete absence of errors (e.g., typos or stock inaccuracies).
All products are subject to availability. We reserve the right to modify or discontinue any product at any time without prior notice.
All prices are shown in euros (EUR) and include applicable VAT, unless otherwise stated. Shipping costs are calculated and displayed at checkout.
We accept various secure payment methods, including:
Credit/Debit Cards
PayPal
Other services as indicated at checkout
Once payment is confirmed, you will receive an order confirmation by email. If a pricing error is discovered after confirmation, we reserve the right to cancel the order and issue a full refund.
All orders are subject to acceptance and product availability. We reserve the right to refuse any order at our discretion. An order is deemed accepted only once you receive a shipping confirmation email.
We may cancel your order if:
The product is out of stock
There are payment issues
We suspect fraud or misuse
There are significant errors in product information or pricing
We deliver to most European countries. Estimated delivery times are provided at checkout but may vary depending on your location, courier performance, and circumstances beyond our control.
Shipping confirmation and tracking details will be emailed once your order has been dispatched. You are responsible for providing a complete and accurate delivery address.
We shall not be held liable for delays or failed deliveries caused by circumstances outside our control (e.g., customs delays, strikes, or natural disasters).
If you are a consumer based in the European Union, you have the right to withdraw from your purchase within 14 days of receiving your order, without providing any reason.
To exercise this right, please refer to our dedicated Withdrawal Policy page for detailed instructions. Returned products must be unused, complete, and in resalable condition. Refunds will be issued using the original payment method.
All products sold through the Site come with a legal warranty of 2 years in accordance with European law.
If you believe a product is defective or does not match your order, please contact our support team. You may be asked to provide proof (such as photos or videos) or return the product for inspection. We will offer a replacement, repair, or refund, depending on the circumstances and product availability.
All content on the Site — including logos, text, images, graphics, and software — is the exclusive property of MISCONEL SRL or its licensors. Unauthorized reproduction, distribution, or use is strictly prohibited. You may view and interact with the content for personal, non-commercial use only.
To the maximum extent permitted by law, MISCONEL SRL shall not be held liable for:
Indirect, incidental, or consequential damages
Loss of data, revenue, or business opportunities
Damages resulting from improper or unauthorized use of the Site or products
Nothing in these Terms excludes liability for fraud, gross negligence, or any non-excludable rights under applicable consumer laws.
We may suspend or permanently terminate your access to the Site at our discretion, without prior notice, if:
You breach these Terms or applicable laws
Fraudulent or harmful behavior is detected
Your account remains inactive for an extended period (if applicable)
Upon termination, your right to use the Site will cease immediately, without prejudice to our other rights and remedies.
These Terms are governed by the laws of Italy. Any disputes arising from or related to these Terms shall be subject to the exclusive jurisdiction of the courts of Trento, Italy.
If you have any questions or concerns about these Terms, please contact:
MISCONEL SRL
VIA PIZZEGODA 3 – 38033 – CAVALESE (TN)
Partita IVA: 00829140227
Email: info@homelexnor.com